Terms and Conditions
Last Updated: November 27, 2025
1. Acceptance of Terms
By accessing and using Matjr's e-commerce platform, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
Matjr provides an e-commerce platform that enables merchants to create and manage online stores. Our services include store management, payment processing, inventory management, and related tools for conducting online business.
3. Prohibited Uses
You agree NOT to use our platform for: - Any illegal activities or purposes - Sale of alcohol, alcoholic beverages, or spirits - Sale or distribution of inappropriate, explicit, or adult content - Sale of illegal drugs, weapons, or controlled substances - Fraudulent activities or scams - Violation of intellectual property rights - Harassment, hate speech, or discriminatory content - Money laundering or terrorist financing - Sale of counterfeit or stolen goods - Any activity that violates local, national, or international laws Matjr reserves the right to immediately suspend or terminate accounts found engaging in any prohibited activities.
4. Account Registration
To use our services, you must: - Be at least 18 years of age - Provide accurate and complete registration information - Maintain the security of your account credentials - Be responsible for all activities under your account - Notify us immediately of any unauthorized access
5. Payment Terms
- All fees are stated in the pricing section - Payments are processed through secure third-party processors - You are responsible for all applicable taxes - Subscription fees are non-refundable unless otherwise stated - We reserve the right to change pricing with 30 days notice
6. Content and Intellectual Property
- You retain ownership of content you upload to your store - You grant Matjr a license to use your content to provide services - You must not infringe on others' intellectual property rights - Matjr owns all rights to the platform and its technology - You may not copy, modify, or reverse engineer our platform
7. Service Availability
While we strive for 99.9% uptime: - We do not guarantee uninterrupted service - Maintenance and updates may cause temporary downtime - We are not liable for service interruptions - We will provide advance notice of planned maintenance when possible
8. Limitation of Liability
To the maximum extent permitted by law: - Matjr is not liable for indirect, incidental, or consequential damages - Our total liability is limited to the amount you paid in the last 12 months - We are not responsible for losses due to service interruptions - You use the service at your own risk
9. Data and Privacy
- Your use of our services is also governed by our Privacy Policy - You are responsible for compliance with data protection laws - We implement industry-standard security measures - You must obtain necessary consents for customer data collection
10. Termination
We may suspend or terminate your account if: - You violate these Terms and Conditions - You engage in prohibited activities - Your account shows fraudulent activity - You fail to pay applicable fees - We discontinue the service (with 30 days notice) Upon termination, you may export your data within 30 days.
11. Dispute Resolution
- Any disputes will be governed by the laws of Egypt - We encourage resolution through good-faith negotiation - If negotiation fails, disputes will be resolved through arbitration - You waive the right to participate in class-action lawsuits
12. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify you of significant changes via email or platform notification. Continued use of the service after changes constitutes acceptance of new terms.
13. Contact Information
For questions about these Terms and Conditions: Email: support@matjr.io